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Privacy Policy of Orlova Property Co., Ltd.
Orlova Property Co., Ltd. (hereinafter referred to as "we", "our") respects your privacy and is committed to protecting your personal data in accordance with the Personal Data Protection Act (PDPA) of Thailand.
By using our website or services, you confirm that you have read and understood this Privacy Policy and consent to the processing of your personal data for the specified purposes. You may withdraw your consent at any time by contacting us via the contact details provided at the end of this Policy. Refusing to provide consent may limit your ability to use certain features of our service.
This Privacy Policy explains what data we collect, how we use, store, and protect it, and what rights you have regarding your data.
1. Data We Collect
We collect various types of data, including but not limited to:
Contact details: name, address, email, phone number.
Personal data: gender, date of birth, national ID number (if applicable), passport data (if necessary).
Financial information: banking details, payment history.
Behavioral data: information about preferences, behavior on our website, visited pages, property preferences (type, location, budget).
Sensitive data: (e.g., medical information, if applicable) — explicit consent is required for collecting this data.
Other information voluntarily provided by you.
2. How We Collect Your Data
We collect your data through the following channels:
Directly from you (e.g., through forms on our website, phone calls, or in-person visits).
Through our partners and affiliates.
From public sources, such as online platforms and social media, if necessary.
3. Use of Data
We use the collected data for the following purposes:
Processing your inquiries and providing our services.
Personalizing content and offers based on your interests.
Conducting marketing and advertising activities (with your consent).
Fulfilling contractual obligations and complying with legal requirements.
Property selection and providing consultations.
Preparing and concluding lease or purchase agreements.
Accounting and legal compliance.
4. Sharing Data with Third Parties
We may share your data with third parties in the following cases:
Affiliate companies: to ensure proper execution of our services. Legal consultants for preparing contracts. Banks and financial institutions for processing transactions.
Service providers: for payment processing, marketing, or other services related to our operations.
Legal and governmental authorities: to comply with legal requirements or in response to requests from law enforcement. All third parties are required to maintain the confidentiality of your data.
5. Data Retention
Your data will be retained for the period necessary to fulfill the specified purposes. We apply the following retention periods:
Contact details: retention during the period of cooperation and up to 10 years after its termination.
Transaction history: 5 years from the completion of the transaction.
6. International Data Transfer
Your data may be transferred to servers located both within our country and abroad, with all necessary security measures taken to protect your data.
7. Data Security
We take necessary security measures, including technical, administrative, and physical measures, to protect your data from unauthorized access, loss, or destruction, including:
Using secure servers.
Restricting employee access to information.
Regularly updating software to protect data.
8. Your Rights
You have the right to:
Withdraw your consent to process your data at any time.
Access your data and request its correction or deletion.
Object to the processing of your data in cases specified by law.
Request data portability if you wish to transfer your data to another service provider. To exercise any of these rights, please contact us using the contact details provided at the end of this policy.
Request correction of inaccurate information.
Request deletion of data if it is no longer necessary for the stated purposes.
9. Marketing and Advertising Activities
We may use your data for marketing purposes based on your consent or our legitimate interests. You can always opt out of receiving marketing materials by using the unsubscribe link provided or contacting us directly.
10. Processing Sensitive Data
If we need to collect sensitive data (e.g., medical information or health data), we will request your explicit consent. We will only process such data when necessary for providing our services and complying with the law.
11. Changes to the Privacy Policy
We reserve the right to make changes to this Privacy Policy. All changes will be posted on this website with the corresponding date. We recommend checking this page regularly for the most up-to-date information.
12. Use of Cookies
We use cookies and other tracking technologies to improve the functionality of our website and provide you with a personalized experience. Cookies are small text files stored on your device that allow us to remember your preferences and actions on our website.
Types of cookies we use:
Necessary cookies: These cookies are essential for the website to function and provide basic features such as access to secure pages.
Analytical cookies: These cookies allow us to collect information on how visitors use the site so that we can improve its functionality and user experience.
Functional cookies: These cookies allow us to remember your preferences (e.g., language) and enhance your experience on the site.
Advertising cookies: These cookies are used to personalize the ads you see based on your interests.
Managing Cookies:
You can set your browser to block cookies or alert you when they are being used. However, disabling cookies may limit the website's functionality and affect your interaction with it.
Consent to Use Cookies:
By continuing to use our website, you consent to our use of cookies in accordance with this Privacy Policy. If you do not agree to the use of cookies, please stop using the site or adjust your cookie settings in your browser.
13. Contact Information
If you have any questions or requests regarding your privacy and data processing, please contact us at the following email address: kseniiaorlova@orlovaestate.com
By using our website or services, you confirm that you have read and understood this Privacy Policy and consent to the processing of your personal data for the specified purposes. You may withdraw your consent at any time by contacting us via the contact details provided at the end of this Policy. Refusing to provide consent may limit your ability to use certain features of our service.
This Privacy Policy explains what data we collect, how we use, store, and protect it, and what rights you have regarding your data.
1. Data We Collect
We collect various types of data, including but not limited to:
Contact details: name, address, email, phone number.
Personal data: gender, date of birth, national ID number (if applicable), passport data (if necessary).
Financial information: banking details, payment history.
Behavioral data: information about preferences, behavior on our website, visited pages, property preferences (type, location, budget).
Sensitive data: (e.g., medical information, if applicable) — explicit consent is required for collecting this data.
Other information voluntarily provided by you.
2. How We Collect Your Data
We collect your data through the following channels:
Directly from you (e.g., through forms on our website, phone calls, or in-person visits).
Through our partners and affiliates.
From public sources, such as online platforms and social media, if necessary.
3. Use of Data
We use the collected data for the following purposes:
Processing your inquiries and providing our services.
Personalizing content and offers based on your interests.
Conducting marketing and advertising activities (with your consent).
Fulfilling contractual obligations and complying with legal requirements.
Property selection and providing consultations.
Preparing and concluding lease or purchase agreements.
Accounting and legal compliance.
4. Sharing Data with Third Parties
We may share your data with third parties in the following cases:
Affiliate companies: to ensure proper execution of our services. Legal consultants for preparing contracts. Banks and financial institutions for processing transactions.
Service providers: for payment processing, marketing, or other services related to our operations.
Legal and governmental authorities: to comply with legal requirements or in response to requests from law enforcement. All third parties are required to maintain the confidentiality of your data.
5. Data Retention
Your data will be retained for the period necessary to fulfill the specified purposes. We apply the following retention periods:
Contact details: retention during the period of cooperation and up to 10 years after its termination.
Transaction history: 5 years from the completion of the transaction.
6. International Data Transfer
Your data may be transferred to servers located both within our country and abroad, with all necessary security measures taken to protect your data.
7. Data Security
We take necessary security measures, including technical, administrative, and physical measures, to protect your data from unauthorized access, loss, or destruction, including:
Using secure servers.
Restricting employee access to information.
Regularly updating software to protect data.
8. Your Rights
You have the right to:
Withdraw your consent to process your data at any time.
Access your data and request its correction or deletion.
Object to the processing of your data in cases specified by law.
Request data portability if you wish to transfer your data to another service provider. To exercise any of these rights, please contact us using the contact details provided at the end of this policy.
Request correction of inaccurate information.
Request deletion of data if it is no longer necessary for the stated purposes.
9. Marketing and Advertising Activities
We may use your data for marketing purposes based on your consent or our legitimate interests. You can always opt out of receiving marketing materials by using the unsubscribe link provided or contacting us directly.
10. Processing Sensitive Data
If we need to collect sensitive data (e.g., medical information or health data), we will request your explicit consent. We will only process such data when necessary for providing our services and complying with the law.
11. Changes to the Privacy Policy
We reserve the right to make changes to this Privacy Policy. All changes will be posted on this website with the corresponding date. We recommend checking this page regularly for the most up-to-date information.
12. Use of Cookies
We use cookies and other tracking technologies to improve the functionality of our website and provide you with a personalized experience. Cookies are small text files stored on your device that allow us to remember your preferences and actions on our website.
Types of cookies we use:
Necessary cookies: These cookies are essential for the website to function and provide basic features such as access to secure pages.
Analytical cookies: These cookies allow us to collect information on how visitors use the site so that we can improve its functionality and user experience.
Functional cookies: These cookies allow us to remember your preferences (e.g., language) and enhance your experience on the site.
Advertising cookies: These cookies are used to personalize the ads you see based on your interests.
Managing Cookies:
You can set your browser to block cookies or alert you when they are being used. However, disabling cookies may limit the website's functionality and affect your interaction with it.
Consent to Use Cookies:
By continuing to use our website, you consent to our use of cookies in accordance with this Privacy Policy. If you do not agree to the use of cookies, please stop using the site or adjust your cookie settings in your browser.
13. Contact Information
If you have any questions or requests regarding your privacy and data processing, please contact us at the following email address: kseniiaorlova@orlovaestate.com
